Troy M. Hagen, MBA, EMT-P

Troy M. Hagen, MBA, EMT-P

Troy M. Hagen, MBA, EMT-P, is CEO of Care Ambulance Service in Orange, CA. He previously served as director of Ada County Paramedics in Boise, ID, and has more than 23 years of EMS experience. He is president of the National EMS Management Association and an EMS World editorial advisory board member.

There are many ways you can impact the delivery of patient care
Key actions will help you maximize performance both operationally and administratively
The time to change EMS reimbursement is now
Advocating for EMS means educating about EMS
Regionalization is an option to pull multiple autonomous agencies together into one system
How will you lead EMS into the future?
In times of great change, certain qualities can help an agency thrive
The last in a three-part series examining NEMSMA’s proposed EMS officer levels.
Managers often get a bad rap, but without them, where would we be?
The first in a three-part series examining NEMSMA’s proposed EMS officer levels.
We need to be discussing what a federal EMS office would do
To be a good leader, you must do the work
The National EMS Management Association leads the move to identify the core competencies of EMS officers