Patrick Pianezza, MHA, NREMT-P, is a consultant experienced with Studer, HCAPS, Gallup and Press Ganey principles. Along with nearly a decade of experience in the prehospital arena, he has worked for Johns Hopkins Hospital and Studer Group. He is currently the manager of service excellence for San Joaquin Community Hospital in Bakersfield, CA. E-mail ppianezza@gmail.com .
Articles by Patrick
Finding the 'Why'
by Patrick Pianezza, MHA, NREMT-P
Tailor rewards to what motivates your employees and you will have a happy...
A Call for Innovation in EMS
by Patrick Pianezza, MHA, NREMT-P
Innovation is a process and if done in a strategic way can greatly...
Avoiding the Potholes: Common Mistakes of New Leaders
by Patrick Pianezza, MHA, NREMT-P
For many new leaders, surviving the interview process is just the beginning...
Fix Real Problems, Not Perceived Ones
by Patrick Pianezza, MHA, NREMT-P
It's easy to point fingers or rush to judgment when a systemic problem...
Do We Deserve To Be Called Ambulance Drivers?
by Patrick Pianezza, MHA, NREMT-P
As a medic for nearly 10 years, I'm starting to wonder if we deserve the...
Innovative Interviewing Techniques
by Patrick Pianezza, MHA, NREMT-P
Behavior-based interview questions can be the key to finding the perfect...
A Call for Accountability
by Patrick Pianezza, MHA, NREMT-P
One difference between good organizations and great organizations is how...
Making Mentorship a Priority in EMS
by Patrick Pianezza, MHA, NREMT-P
The best learning in EMS comes from being around seasoned mentors
From Leading on Scene to Leading an Organization
by Patrick Pianezza, MHA, NREMT-P
Transitioning from field medic to management can be one of the biggest...
Are Your Employees Looking to Leave?
by Patrick Pianezza, MHA, NREMT-P
Learn how to increase engagement and satisfaction to create an organization...
Dealing With Low Performers in EMS
by Patrick Pianezza, MHA, NREMT-P
Dealing with chronic low-performers can be one of the most daunting tasks...
Why Rounding Works
by Patrick Pianezza, MHA, NREMT-P
When searching for clinical information, the best source is always the...
Leadership Training
by Patrick Pianezza, MHA, NREMT-P
Leaders need education as much as front-line EMS personnel
