Patrick Pianezza, MHA, NREMT-P

Patrick Pianezza, MHA, NREMT-P

Patrick Pianezza, MHA, NREMT-P, is a consultant experienced with Studer, HCAPS, Gallup and Press Ganey principles. Along with nearly a decade of experience in the prehospital arena, he has worked for Johns Hopkins Hospital and Studer Group. He is currently the manager of service excellence for San Joaquin Community Hospital in Bakersfield, CA. E-mail ppianezza@gmail.com.

 

Although annual evaluations can be tedious, they are the right thing to do.
Staying abreast of new terminology will create stronger healthcare partnerships through better communication and understanding.
If you harness the underlying qualities that make an EMS provider a great clinician, you can cross over to effective leadership.
Tailor rewards to what motivates your employees and you will have a happy and productive workforce.
Innovation is a process and if done in a strategic way can greatly improve outcomes both fiscally and qualitatively.
It's easy to point fingers or rush to judgment when a systemic problem arises at your agency. But taking a more measured approach to evaluating and fixing a problem can often yield surprising--and beneficial--results.
When searching for clinical information, the best source is always the patient or family members. So why do EMS organizations avoid speaking to patients when searching for information about how they are performing?
For many new leaders, surviving the interview process is just the beginning of a sometimes treacherous path to success in a new position.
The best learning in EMS comes from being around seasoned mentors
One difference between good organizations and great organizations is how they handle accountability.
Leaders need education as much as front-line EMS personnel
Transitioning from field medic to management can be one of the biggest challenges you will face in EMS.
Learn how to increase engagement and satisfaction to create an organization rather than just a group of employees.
As a medic for nearly 10 years, I'm starting to wonder if we deserve the title
Dealing with chronic low-performers can be one of the most daunting tasks in any management team's purview