Joe Hayes, NREMT-P, is deputy chief of the Bucks County Rescue Squad in Bristol, PA, and a staff medic at Central Bucks Ambulance in Doylestown. He is the quality improvement coordinator for both of these midsize third-service agencies in northeastern Pennsylvania. He has 30 years' experience in EMS. Contact Joe at jhayes763@yahoo.com .
Articles by Joe
Quality Improvement Part 2: Concurrent Review
by Joe Hayes, NREMT-P
EMS agencies must embrace continuous quality improvement as part of their...
Quality Improvement Part 1: Retrospective Review
by Joe Hayes, NREMT-P
EMS agencies must embrace continuous quality improvement as part of their...
Quality Corner--Part 7: CQI as a Career Path
by Joe Hayes, NREMT-P
If you are the person who has been promoted, demoted or blackmailed into...
Quality Corner--Part 5: Patient Care Standards--A Quality Comparison
by Joe Hayes, NREMT-P
When it comes to the quality of patient care standards, EMS has a ways to...
Quality Corner: Part 1--Introducing the Quality Corner
by Joe Hayes, NREMT-P
There aren't a lot of resources available for EMS QI folks. Here's one.
Quality Corner: Part 3--What Is Quality Care?
by Joe Hayes, NREMT-P
Achieving success is easier if you define what success is
Quality Corner: Part 2--The Quality Coordinator
by Joe Hayes, NREMT-P
No one in EMS has a more important job than the quality coordinator, and no...
