Joe Hayes, NREMT-P

Joe Hayes, NREMT-P

Joe Hayes, NREMT-P, is deputy chief of the Bucks County Rescue Squad in Bristol, PA, and a staff medic at Central Bucks Ambulance in Doylestown. He serves as the quality coordinator for both of these midsize third-service agencies in Southeastern Pennsylvania. Joe has over 35 years’ experience in EMS. Joe is also the author of the book; CQI for EMS–A practical manual for QUICK results and, in 2014, founded the National Association of EMS Quality Coordinators (NAEMSQC). Contact Joe at jhayestpc@gmail.com.

The last installment of the Quality Corner column covers how to continue improvement in the future.
Providers should take advantage of technological advances without letting them become a distraction.
The following are some items I believe could enhance lifesaving capabilities in 21st century EMS.
Just by being nice, a paramedic can help lower a patient's level of stress.
Tactical EMS can be a boon to any agency, but it's also important for officers to know basics of EMS themselves.
Patients can generally forgive mistakes, but they’ll remember how you treat them.
Although their views might not always mesh, cooperation between EMS and nursing homes is essential.
Being organized, prepared and knowing where things are makes all the difference in the world.
Tactical medics at Bucks County Rescue Squad designed a practical training scenario dubbed the Columbine Mile.
With fewer opportunities for EMS providers to intubate in the field, imaginative training solutions are required
Military advances may soon be coming to an EMS system near you.
Practical scenarios requiring critical thinking are invaluable in preparing EMS providers for real-world challenges
The NAEMSQC is an organization for those committed to continuous quality improvement.
The American Heart Association’s Mission: Lifeline project aims to improve STEMI care across the EMS industry