Richmond Ambulance Authority Welcomes Taiwanese Delegation

RICHMOND, Va., August 25, 2011--The Richmond Ambulance Authority was once again a major stop on the EMS World Tour yesterday after it hosted a delegation from the Department of Health from Taiwan, Republic Of China.

Leading the delegation was Dr Jih-Haw Chou, Deputy Director General of the Health Department's Centers for Disease Control.

Visitors were briefed on the workings of a High Performance EMS system and how the use of demand analysis, information trending and dynamic deployment followed by expert clinical delivery lead to good patient outcomes.

Joyce Wang, visiting delegation member said "I would like to thank you for your hospitality to host us, It's really a good opportunity to learn from (RAA) as you are a highly efficient team. I hope we can have more chance to exchange experience and learn from each other."

The visitors were escorted by Scott Winston of the Virginia Office of EMS and Cheryl Lin, Associate Director of the policy and organizational management program of Duke University NC. Scott Winston said after the visit: "I continue to be impressed with (RAAs) use of personnel, data and technology to provide cutting edge high quality patient care."

RAA CEO, Chip Decker said, "We were delighted to be able to share the good work, and great outcomes we have achieved within the Richmond system with our guests; RAA has long been a destination for international visitors to view High Performance EMS and we were honored to be selected by the Virginia Department of Health to share our success story."

In the last 18 months, the Richmond Ambulance Authority has received EMS visitors from Great Britain, Scotland, Australia, Mexico, Peru, Norway, Sweden and Columbia and continues to receive requests for international agencies to examine the RAA high performance ambulance system.

About the Richmond Ambulance Authority

In 1991, the Richmond City Council and the City Manager implemented an Emergency Medical Services (EMS) system that placed the patient first and guaranteed its performance to the City's residents. Today, the Richmond Ambulance Authority responds to approximately 135 calls per day and transports, on average, 110 patients per day. RAA's emergency response times are among the fastest in the nation with ambulances on the scene of life threatening emergencies in less than 8 minutes and 59 seconds in more than 90% of all responses. RAA is one of only 15 EMS agencies in the United States accredited by both the Commission on the Accreditation of Ambulance Services and the National Academies of Emergency Dispatch. RAA is also a Commonwealth of Virginia Accredited Dispatch Center.