UK Dispatchers Get Bonuses for Not Sending Ambulances

UK Dispatchers Get Bonuses for Not Sending Ambulances

News Jan 13, 2013

BRITAIN'S largest ambulance service is paying staff bonuses - for refusing to dispatch ambulances.

Control room workers will each receive £250 if the service dramatically reduces the number of ambulances sent to 999 calls.

Staff are being ordered to divert callers to a GP, NHS Direct or other medical services.

An angry paramedic, who asked not to be named, said: "Bonuses mean staff might be tempted to divert a genuine caller."

And the Patients Association said: "The only criteria for the use of an ambulance should be the extent of the medical emergency, not the impact on the pocket of the call handler."

It is understood that control room staff at London Ambulance Service will get the bonus if 30 per cent of 999 calls this year are referred to other services.

LAS is failing to meet national targets for responding to 999 emergencies and bosses admit it can't cope with the demand.

The bonus scheme has been defended by LAS director Paul Woodrow, who said: "We are incredibly busy and need to ensure that we have enough ambulances for our most seriously ill and injured patients. People who call 999 for minor things like coughs and colds won't be sent one."

scoops@people.co.uk

Copyright 2013 MGN LimitedAll Rights Reserved

Continue Reading

Source
The People
Patrick Hill
Las Vegas and Orlando massacres set a grim tone for the normally festive event.
In a project to raise grant funding that began a year ago, the Richmond Ambulance Authority and VCU Health teamed up to provide 35 of Richmond’s Public Schools with Bleeding Control (BCON) equipment. 
Mercy Health's new two-story, 29,000 square foot center features a Level 1 trauma center, an expanded surgical area, and more comfortable patient and visitor access.
Luigi Daberdaku has made 1,500 sandwiches so far for the North Bay first responders managing the wildfires in California.
The Vegas Strong Resiliency Center dedicated to providing resources to those affected by the mass shooting will open on Monday at 1523 Pinto Lane.
A community of nearly 500 deaf people were the last to be notified and evacuated during the wildfires in Sonoma County, calling for better emergency alert systems.
Matt Zavadsky, public affairs director for MedStar Mobile Healthcare, sees a "tipping point" of acceptance.
The NAEMSP issued a statement in response to the recent mass shooting in Las Vegas.
The uSmart® 3200T NexGen enables emergency responders to perform ultrasounds outside the hospital environment.
Country artists performed for gunshot wound victims like firefighter Kurt Fowler, and expressed their gratitude to first responders and hospital staff who helped others the night of the attack.
In an era where many rely on cell phones instead of landlines connected to emergency alert systems, many residents didn't receive warnings of the fires.
Jennifer Lopez, Stevie Wonder, and Ellen DeGeneres are among the group of celebrities who have raised a combined $30 million to assist with recovery efforts in Puerto Rico.
Krista McDonald died on scene and EMT Peggy Eastman was critically injured after a vehicle broadsided their ambulance.

As unpredictable mass casualty incidents have been increasingly on the rise, the Stop the Bleed campaign aims to teach citizens how to stop severe blood loss to keep victims alive before first responders can arrive on scene.

Duracell's disaster relief program has provided batteries to hurricane-ravaged Puerto Rico, Texas, Florida, and Louisiana so people can operate their phones, flashlights, radios and other necessary devices.