April 4, 2012
AMERICAN FORK, UT—The National Accreditation Alliance of Medical Transport Applications (NAAMTA) is excited to announce a milestone achievement in becoming certified to the International Organization for Standardization (ISO) 9001:2008 Quality Management System Certification.
Through this announced achievement, we demonstrate the importance of third-party standards review, not only to our clients, but also to our own business goals and processes.
NAAMTA's decision to attain ISO 9001:2008 certification is proactive in anticipating the needs of our alliance members, and demonstrating our commitment to delivering quality products and services.
The ISO 9001:2008 standard is a set of quality practices, which ensures the use of effective internal processes that are regularly monitored and analyzed for product realization, implementation, and customer satisfaction.
"Achieving ISO 9001:2008 certification was a desired goal even as our organization began," says Roylen Griffin, NAAMTA executive director. "Our company focus is to provide quality services in the medical transport accreditation industry and is validated through the certification of our quality management system. I consider it an honor to say that we are the only medical transport accreditation organization to achieve this internationally recognized certification."
"NAAMTA's continued investment in ISO 9001:2008 certification standards gives my organization more confidence in their accreditation product and its impact on our organizations," says Matt Stein, program director, Classic Lifeguard Aero Medical Services. "Their accreditation program has improved our internal evaluations as we conduct quarterly meetings using their guidelines for operational processes and customer satisfaction. More importantly, having NAAMTA monitor and strengthen our operational model allows us to focus on transport safety and patient care."
NAAMTA's charter is to facilitate an alliance with medical transport service organizations, and existing or emerging policy-makers to establish and maintain an accurate and valuable set of standards and target accreditation that promotes EMS community exchange, improved organizational performance, and inclusion into overall industry best practices.
NAAMTA's IS0 9001:2008 certification and ISO 9001:2008 certified lead auditor training, completed by each of our onsite accreditation auditors, insures that we can keep our standards and subsequent certification procedure extremely relevant and as organic as the client segment we serve.