New Director of Education and Operational Issues Brings Leadership and Experience to National 9-1-1 Association



In his new role, Wooten will oversee projects related to current, emerging, and prospective issues affecting 9-1-1 authority and 9-1-1 center personnel, with a strong focus on preparing these stakeholders for Next Generation 9-1-1 implementations. Wooten will also work with the developers of consumer and enterprise communications products and applications that may interface with public safety systems, to ensure that they are designed and deployed with the needs of current and future 9-1-1 systems in mind. In addition, Wooten will manage the development and delivery of education and training programs for both technical and operational audiences, spanning all levels of the 9-1-1 hierarchy – from front-line telecommunicators to supervisors, managers, and 9-1-1 authority administrators.


About NENA: The 9-1-1 Association

NENA serves the public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 7,000 members in 48 chapters across North America and around the globe, NENA promotes the implementation and awareness of 9-1-1 and international three-digit emergency communications systems. NENA works with public policy leaders, emergency services and telecommunications industry partners, like-minded public safety associations, and other stakeholder groups to develop and carry out critical programs and initiatives; to facilitate the creation of an IP-based Next Generation 9-1-1 system; and to establish industry leading standards, training, and certifications. Find out more at