The AIM System Software & Services

The AIM System Software & Services

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The AIM System software line offers access to the following Modules: NEMSIS Gold ePCR, Defib/Monitor Interface, Billing, In-House Collections, Crew, Membership, Fleet, and Dispatch. Access them all or customize AIM to meet your specific needs.

RAM also offers expert EMS Billing Services. Our experienced EMS billers stay current on changing reimbursement regulations and use advanced technology to submit, monitor, and manage receivables so that our customers get maximum payment in minimum time. The best part, our billing service customers have web-based access to a full range of AIM software modules (including ePCR) for FREE.

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EMS Manager - Online Employee Scheduling & Workforce Management System

Product From Aladtec, Inc.

EMS Manager is the online employee scheduling and workforce management system designed specifically for EMS agencies. The system is online 24/7/365 and available for both your administrators and employees. The online aspect of EMS Manager allows for real-time collaboration between employees and administrators. This provides the most efficient way of keeping a schedule accurate and immediately available to all users. By automating many of the normal day to day scheduling tasks such as availability submission, shift trades, time off requests, remote sign-ups, find coverage requests, and group e-mails, the time necessary to create and maintain the schedule is greatly reduced. The options for validation rules and work limits help you follow your own rules and guarantee minimum staffing levels are maintained. In addition, EMS Manager has a library, events calendar and payroll integration options. For more information please give us a call at 888/749-5550 or check out our website at

Durabook TA10 Rugged Tablet

Product From GammaTech Computer Corporation

The Durabook TA10 rugged tablet is designed and engineered for demanding industrial and field applications. The high-end industrial tablet features an ultra-high brightness 10.4” LCD display with LED backlight, resistive multi-touch panel with tempered glass, sunlight-readable panel, digitizer with active stylus, an Intel Ivy Bridge processor, Bluetooth and WiFi wireless connectivity, and two six-cell battery packs. The unit meets Military Standard 810G for drop and shock resistance as well as salt and fog protection, and IP65 for dust and water resistance.

AdvanceDispatch

Product From MedaPoint, Inc.

Our clients challenged us to build a dispatch (CAD) program that is intuitive to use, provides feature and functionality not present in competitive offerings, is cost effective and integrates with AdvanceClaim, as well as other third party applications. We did just that—AdvanceDispatch™. The system was designed from the ground up for transport services and is customizable to meet each individual client’s specific needs.

AdvanceClaim

Product From MedaPoint, Inc.

Our clients challenged us to develop an EMS billing application that is radically better and more intuitive than anything in the market today. We did—AdvanceClaim™. Developed from our client’s perspective, our Web-based application provides EMS organizations with a cost-effective means to run their businesses more efficiently through the access of a seamless, integrated workflow system that contains all the tools and information necessary to manage the complete patient cycle, from emergency response to claims reimbursement.

Rugged Handhelds & Smartphones

Product From Group Mobile

A rugged handheld computer is a compact-sized computing device that is small enough to hold with one hand, and is durable enough for use outdoors and in other tough mobile computing environments. Rugged handheld computers typically have a display screen with stylus and/or touch input and a compact keyboard or numeric keypad. Rugged handhelds are different from rugged laptops and tablet PCs in that they run a scaled down version of the Windows® operating system (Windows Mobile) vs. a full-blown version of Windows. Rugged smartphones are handheld computers with mobile broadband capabilities that can also be used as cellular phones.

Rugged Tablet PCs

Product From Group Mobile

A rugged tablet PC is different from a rugged laptop in two primary ways. One, rugged tablets do not have a built-in keyboard; they always have a touch-screen display for input and moving the cursor. And secondly, rugged tablets do not have a built-in media drive such as a floppy, CD or DVD drive. Rugged Tablet PCs are designed to be lightweight and carried in one hand. Rugged tablets are thus easier to use and handle than a rugged laptop which normally requires a surface to set the computer down while in use.

Convertible Tablet/Laptops

Product From Group Mobile

Rugged convertible tablet PCs provide portability, power, and durability for mobile professionals. Convertible tablets look much like traditional laptops but the displays on these computers swivel 180 degrees and fold flat over the keyboard, offering users the choice of working in display mode and as a regular laptop. Using the display mode works well for filling out forms or taking handwritten notes.

Semi-Rugged Laptops

Product From Group Mobile

Semi Rugged Laptops or Semi Rugged Notebooks are typically commercial computers, with standard, off-the-shelf components, that have been purposely and significantly enhanced for rugged use. This ruggedization normally entails a magnesium case, a shock or gel-mounted hard disk drive and a spill-proof keyboard.

Fully Rugged Laptops

Product From Group Mobile

Fully rugged computers such as rugged laptops or rugged notebooks have been designed from the ground up for use in outdoor, dusty or mobile conditions. Every component, and even the placement of those components, has been carefully considered. Fully rugged computers can handle a spray of water from any direction due to their “sealed nature.” This sealing also keeps out dust, dirt, sand, salt, moisture, heat and cold. Also, rugged computers often come with display screens that can be viewed in outdoor lighting conditions.

First Responder Support Tools (FiRST)

Product From Applied Research Associates, Inc. (ARA)

First Responder Support Tools (FiRST) provides first responders, emergency managers and associated government officials easy access to map-based improvised explosive device (IED) standoff distances and HAZMAT spill evacuation areas. FiRST is available on Windows, Android and iOS (iPhone/iPad) platforms.