FirstWatch’s Real-Time Situational Awareness System enables public safety organizations to monitor what’s happening in their system as events are unfolding, enabling quick action and response. FirstWatch’s custom software solution can be used to enhance situational awareness to protect the health and safety of emergency responders; to detect and alert public health and safety organizations to pandemic disease or bioterrorism; and to enable public safety agencies to monitor operational performance to ensure the efficient and responsible use of resources.
EMS agencies across North America use FirstWatch to turn their raw data into useful, actionable information to improve operations, performance, clinical measures and provide early warning for crucial events. FirstWatch uses automated EMS-centric reporting and real-time, web-based data visualization tools. User-defined data filters called “triggers” help monitor your team’s performance against defined operational objectives. Real-time data is displayed in dashboards and can be accessed on any mobile device connected to the Internet.