Community Paramedicine a New Approach to Serving Complex Populations

Community Paramedicine a New Approach to Serving Complex Populations

Video May 15, 2017

To effectively engage and serve individuals with complex medical and social needs, healthcare delivery systems are increasingly incorporating non-traditional roles into care teams, such as community health workers, peers, volunteers, neighborhood navigators, community paramedics and pharmacists.

This webinar highlights two community paramedicine programs serving high-need patient populations in Wisconsin and Massachusetts.

ThedaCare in northeastern Wisconsin discussed its partnership with Gold Cross Ambulance Services to launch a community paramedicine program aimed at reducing unnecessary emergency department (ED) visits and expanding access to care for high-risk patients.

Commonwealth Care Alliance discussed its pilot program, Acute Community Care (ACC), and the ways in which it has positively impacted patient care, satisfaction, and outcomes among individuals dually eligible for Medicaid and Medicare.

The webinar series is a product of CHCS’ Complex Care Innovation Lab and Transforming Complex Care, two national initiatives focused on advancing and spreading innovations in complex care.

PeaceHealth Southwest Medical Center is the first hospital on the west coast to use the healthcare communication platform, Pulsara, and the first in the nation to use the company's Prehospital Alerting Package.
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The Highmark Foundation presented a $50,000 grant to North Huntingdon EMS/Rescue to expand their community paramedicine program.
Referred to as "the 21st century house call" by a spokesman of the agency, the medical staff tend to more common injuries and illnesses that don't require an expensive ambulance trip to the hospital.

In their article “Community Paramedicine Pilot Programs: Lessons from Maine,” Karen B. Pearson, MLIS, MA and George Shaler, MPH discuss the growing trend of implementing community paramedicine programs throughout the country and the necessity for pilot CP programs to exist and demonstrate their value.

The program will save the agency money by sending paramedics to frequent-caller residents instead of tying up the 9-1-1 system with non-emergency calls.
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The New Mexico community paramedic program assisted more than 1,100 Medicaid patients in its first year.
Proposal includes funds for a special paramedic team to intervene with people who are the subject of 911 calls more than 10 times a year
The pilot proposal: Work with diabetics and patients with asthma and heart disease to control the health conditions that are landing them in the emergency room
The in-home paramedicine program has already helped decrease costs by $558,000.
The program has resulted in a 62% drop in ER admittances and 63% decrease in ambulance rides for frequent 9-1-1 callers.
While the program is not yet paying for itself, it's helped divert 20 patients from the ED.
This webinar highlights community paramedicine programs serving high-need populations in Wisc. and Mass.
When paramedics realize a patient doesn't need to be transported to a hospital, they use a tablet to video chat with a specialist to get the patient the assistance they need