Is Your Revenue Recovery Program Working?

Watch our archived webcast and learn how to judge the effectiveness of your billing program



Presentation Date: Wed 06/13/12 - 1:00 PM CDT

Whether your agency administers its own billing program inhouse or employs a third-party vendor, how can you be sure the program you have in place is actually working for you? Learn how to read past the numbers to see how effective your billing program really is. Diane Vick will discuss how you can determine the overall health of your billing program and whether your agency may be leaving money on the table. Learn what a typical A/R should look like and what percentage should be written off, what quality assurance procedures should be in place internally, what factors to consider when setting rates and billing policy, and what numbers are most important when analyzing the bottom line.


Presenter Bio

  • Diane Vick is the founder and CEO of Fidelis Billing. She has 20+ years of experience in the business of ambulance billing and has served as a lead project consultant for numerous municipal cities and counties and a number of large private sector organizations. Diane currently serves on the American Ambulance Association’s Reimbursement Task Force and the International Association of Fire Chiefs EMS Section’s Research and Development committee. Since founding Fidelis in 1996, Diane continues to be responsible for corporate management and planning, maintenance of client relationships and general organizational leadership. She holds an MBA from Clarion College and a Bachelor’s degree from Michigan State University.
    Diane Vick

    Diane Vick is the founder and CEO of Fidelis Billing. She has 20+ years of experience in the business of ambulance billing and has served as a lead project consultant for numerous municipal cities and counties and a number of large private sector organizations. Diane currently serves on the American Ambulance Association’s Reimbursement Task Force and the International Association of Fire Chiefs EMS Section’s Research and Development committee. Since founding Fidelis in 1996, Diane continues...