Five Questions With: James Martin, Zinwave

OPS

Five Questions With: James Martin, Zinwave

By Valerie Amato, EMT Aug 03, 2018

EMS World: What capabilities do first responders’ current communication systems typically have and what capabilities are they lacking?

James Martin, Vice President of Operations: Current fire codes focus on legacy first responder radio technology called Land Mobile Radio (LMR). Public Safety systems typically use the 700MHz to 800MHz frequency band, as well as lower-band VHF (150MHz) and other UHF frequencies (450MHz). These systems support voice and some limited data, but first responders have a need for a more robust data transfer solution. The first responder community is relying on cellular type technologies more and more, which has led to a need to improve not just legacy LMR frequency bands indoors, but to improve in-building cellular coverage as well.

Topology is a big issue for first responders’ current communication systems. Public safety coverage doesn’t penetrate buildings well in dense areas like cities. These areas have limited base stations, meaning coverage can’t reach all corners of the urban environment. Basements are the worst for coverage, with lower levels being a close second.

Another big issue is the fact that police, EMS and firefighters don’t share the same system, creating interoperability issues, which results in responders being unable to effectively communicate with each other.

First responders’ current communication systems also lack the ability to transfer data at high speeds.
 

With police, fire, and EMS personnel communicating on different systems during incidents, how does this impact the quality of interagency coordination?

Communicating on different systems creates a disconnect and causes miscommunication or lack of communication between first responders. This issue becomes critical when a massive response from various agencies is required.   

FirstNet is a new and emerging technology that can allow for effective interagency communication. Zinwave’s Distributed Antenna System (DAS) supports voice LMR as well as FirstNet, allowing buildings to stay ahead of the curve as standards for in-building coverage continue to change with this need to better public safety communication.
 

What are the most common hurdles first responders face while trying to standardize or streamline communication systems?

The lifecycle of these systems—and the time it takes to build them—is one of the most common hurdles first responders face while trying to standardize or streamline communication systems. Voice systems are expensive and take years to design, fund and deploy. FirstNet allows for a lower cost point and a more rapid and cost-effective deployment of a standardized national broadband network, allowing public safety agencies to inter-coordinate systems faster and with fewer complications.
 

How does the Nationwide Public Safety Broadband Network operate?

Continue Reading

The Nationwide Public Safety Broadband Network is a government-sponsored initiative to provide a standardized network across the U.S. It will allow for devices that are capable of high-speed data to have better access to video and voice. AT&T has an early deployment, but it is in the early stages and the date of a full launch is not clear.  Agencies that are trialing this system are seeing data speeds that are in excess of what was previously possible.
 

How can first responders effectively express the dire needs to building owners to install reliable communication systems for first responders?

Industry coalitions help give first responders more of a voice to express their needs to business owners. The Safer Building Coalition, of which Zinwave is a charter member, is one such example. These coalitions are supporting a definition for building standards when it comes to public safety needs.

The Safer Building Coalition gives first responders more influence by putting them in front of the community. This gives them the chance to educate and advocate directly to building developers, managers, and owners.

The process of installing reliable communication systems is just like getting a consultation on anything else for a building. A company like Zinwave can come in and educate building owners and operators why public safety coverage is necessary, and how improving that infrastructure can be beneficial.
 

 

Agencies can find more information at saferbuildings.org, FirstNet.gov, and Zinwave.com. They can also download Zinwave’s public safety survey to learn even more about the issues affecting first responders and the best solutions.

Prior to joining Zinwave, James was Sr. Manager at TE Connectivity (formerly ADC/LGC Wireless) for more than 16 years. His leadership helped TE Connectivity emerge as a top-tier DAS manufacturer in the wireless space. Early in his career, he was employed at Hughes Network Systems (HNS) and was responsible for the design, deployment, and optimization of over 500 macro cell sites across the southeastern United States. During this time, he was also instrumental in defining the first small cell systems designed and deployed by HNS

San Jose Fire Department members donned ballistic gear in an active shooter training exercise at the BART station.
The time-saving tool prevented the boy and first responders from spending too much time in the extreme heat.
The drill shed light on Boyd County's interagency communication issues.
Interagency collaboration skills were critiqued by police chiefs.
Recruiting east coast firefighters and even crews from New Zealand and Australia are helping relieve the firefighter storage.
The Mendocino Complex Fire takes the cake as the largest in recorded history after burning nearly 300,000 acres.
Without grants, firefighter-EMTs can't replace 9-year-old gear and decades-old fire trucks.
A cloud-based computer-aided dispatch solution will help boost situational awareness for dispatchers and first responders.
The crew is one of many heading west to relieve firefighters working non-stop to contain the blazes.
Windsor Area Ambulance Service bought a power cot and stair chair while the fire department replaced an old washing machine and turn out gear.
Zinwave is on a mission to improve in-building coverage so first responders can enhance interagency communications.
When a firefighter is struck at an accident scene, his colleagues quickly switch gears. 
So far in 2018, there have been 891 fires in comparison to 853 fires in all of 2017.
Bulldog will represent Braun in Massachusetts, Rhode Island, and Connecticut for new ambulance sales.
The new system provides dispatching for six cities and interoperability for multiple agencies.