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Orlando J. Dominguez, Jr., MBA, RPM

Orlando J. Dominguez, Jr., MBA, RPM, is assistant chief of EMS for Brevard County Fire Rescue in Rockledge, Fla. He has more than 30 years of EMS experience and has served as a firefighter-paramedic, flight paramedic, field training officer, EMS educator, and division chief. He has authored two books, including EMS Supervisor: Principles and Practice, and is a certified Lean Six Sigma Green Belt. Follow him at @ems_officer. 

The COVID-19 pandemic may last 18–24 months or longer. Its impact has been felt around the world, stretching healthcare systems to their limits and disrupting essential services. As this crisis…
El Jefe de división del SEM, Bartlett, ha sido informado de que su grupo racionalizará la entrega de equipos y medicamentos a las estaciones del SEM. El jefe Bartlett no tiene idea del porqué se le…
EMS Division Chief Bartlett has been informed that your group will be streamlining the delivery of EMS equipment and medications to EMS stations. Chief Bartlett has no idea why his team has been…
One of the top priorities for any EMS officer is to support their employees. We must be committed to working with our direct reports and ensuring not only that they are engaged in their day-to-day…
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After the swearing in, badge pinning, and pictures with family and friends, the newly promoted EMS officer must begin fulfilling their role. Having a clear plan will help them stay on track and…
Throughout my 30-year career in EMS, I have seen employees who were promoted to management roles, only to struggle or fail. Why does this happen? Several factors can go into it: They don’t…
Just like many organizational leaders, EMS officers may be required to lead functional work groups and teams. Understanding the subtle difference between them, how they’re formed, and how to best…
A cruise ship is returning to your local port with more than 100 passengers sick. An EMS crew is dispatched to a motor vehicle collision with multiple injured victims. An EMS unit is involved in a…
I recently received a letter from a reader requesting advice on how to go about leading change initiatives within an organization. After reading the request, I began thinking of several initiatives I…
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