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Start With One: How to Use the ESO EMS Index to Improve Your System

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We all want to do better, but in EMS it can be difficult to figure out where to focus our finite time and resources. A good strategy is to start with one quality measure and build from there.

This special e-book produced in collaboration between EMS World and ESO profiles meaningful changes that EMS agencies made by examining specific data points in the 2019 ESO EMS Index, creating improvement programs, and measuring their impact against data collected by over 1,200 EMS agencies nationwide.

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