Leadership/Management

Persuasive efforts from top medical leaders have raised organizations' acceptance rates.
Resident Eagle: How EMS Docs Convinced COVID Vaccine Skeptics
EMS World Staff, May 01, 2021
Many on the front lines needed persuading—here are some tactics that worked.
Guest Editorial: Intelligent Disobedience
John Todaro, BA, NRP, RN, TNS, NCEE, April 30, 2021
Why do managers resort to cliches? Because it’s often easier to manage than lead.
To qualify, applicants typically have to be certified as both an emergency medical technician and a paramedic in addition to earning an associate degree in fire science.
Marin Co. Fire Agencies Plan Diversity Initiative
April 29, 2021
A new countywide program will focus on recruiting people of color and women.
Not today! is the Community Ambulance motto for not getting hurt at work, and it is reinforced before all crews’ shifts daily.
Community Ambulance Says 'Not Today' to Getting Hurt at Work
Glen Simpson and Janet E. Smith, April 29, 2021
How the service prioritizes safety in getting Las Vegas reopened.
Use an interview panel with as much of a cross-section of your agency as possible.
Leader's Digest: Finding the Right Leader
Susan Long, MA, NRP, April 27, 2021
How can you be sure to hire the best candidates for open positions?
Glossophobia is the fear of public speaking and considered a social anxiety disorder. This anxiety can be severe, and approximately 10% of the population suffer from it.
From the Officer’s Desk: Public Speaking and Presentations
Orlando J. Dominguez, Jr., MBA, RPM, April 19, 2021
Thorough preparation is the key to reducing anxiety.
EMS on the Hill Visits Held Virtually
Jonathan Bassett, MA, NREMT, April 15, 2021
Funding for treatment in place, rural systems and Medicare extenders highlight legislative priorities on the agenda.
A member of the Chicago Fire Department walks up the ladder of a firetruck at the scene of a structure fire in August 2016.
Chicago Fire IG Report Finds Racism, Discrimination
April 15, 2021
The department needs stronger policies against sexual harassment and racial discrimination, a city watchdog says.
Acadian isn't alone in its inability to find workers. EMTs and paramedics were in high demand prior to the pandemic, but since then the demands have only escalated.
Personnel Shortages Prompt New Outreach by Acadian
April 05, 2021
The Louisiana-based service has partnered with the NAACP to offer EMT training scholarships.
First responders need healthier ways to cope with the stress of their jobs. Therapy dogs can be one.
Therapy Dogs for Mental Health
Jessica Ross, MHS, NRP, and Elizabeth Tait, PhD, April 01, 2021
With EMS stress and suicide risks high, they can be part of the solution.
The scorecard's best practices are divided into four key areas.
Diversity in EMS: A Tool to Measure Inclusion
John Erich, March 29, 2021
Impact4Health's scorecard can help healthcare organizations identify and mitigate biases that may influence care.
Katherine Johnson's thoughts on learning are well applicable to EMS leaders.
Leadership Inspiration From Outside EMS
Barry Bachenheimer, EdD, FF/EMT, March 27, 2021
These famous leaders’ wisdom applies to the emergency medical services as well.
CMS suspended payments to Rural/Metro in 2016 after investigators found the company may have been engaging in fraud.
Central Fla. Ambulance Co. Settles With Medicare for $650,000
March 25, 2021
Investigators say Rural/Metro submitted claims for services that weren't necessary and didn't meet reimbursement requirements.
PWW will help guide CAA members on Medicare regulations that affect ambulance organizations.
CAA Names Page, Wolfberg & Wirth Medicare Consultant
March 19, 2021
PWW will help guide members on Medicare regulations that affect ambulance organizations.
This year's EMS On the Hill Day will be held virtually from April 13–15.
Register Now for EMS On the Hill Day
March 19, 2021
This year's big lobbying event will be held virtually from April 13–15.
Digitech Adds Legal Experts to Compliance Team
Digitech Adds Legal Experts to Compliance Team
March 16, 2021
EMS billing provider appoints Krina Merchant as corporate counsel and Amanda Stark as risk manager.
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