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Upstate N.Y. Hospital Sends Measles Alert in Twiage App

Montefiore Nyack Hospital, the first hospital in New York State to deploy Twiage emergency responders’ communication system, is now using the technology to assist with the measles outbreak prevalent in its location of Rockland County, NY. Twiage provides for pre-hospital communication with first responders and emergency department (ED) staff, enabling for advance preparations of incoming patients. The hospital has worked with Twiage to develop a new field that will help to identify patients with symptoms consistent with measles who may require isolated care.

“The new chief complaint field labeled Isolation was introduced so our ED staff could better respond to a potential measles case being brought to the Emergency Department,” said Jeffrey Rabrich, DO, Chief of Emergency Medicine at Montefiore Nyack Hospital.

When that field is utilized by a first responder, the corresponding display screen in the hospital is colored in blue, assisting with distinguishing potential incoming measles cases. The Isolation field also provides for more specific information related to potential measles cases, such as measles exposure, vaccination information and illness symptoms, including fever, rash, cough, runny nose and red eyes.        

“Twiage’s configurable design and flexible infrastructure allow hospitals and EMS providers to customize clinical triage algorithms that suit their specific needs in a very short amount of time, so healthcare providers can better handle emergency situations like the measles outbreak in time,” said John Hui, Co-Founder & CEO of Twiage.

As one of the busiest emergency departments in the lower Hudson Valley and the only designated Area Trauma Center located in Rockland County, at the epicenter of the measles outbreak, Montefiore Nyack Hospital has also implemented enhanced screening protocols for visitors and walk-ins to the emergency department.

“The safety of our patients, staff and the community is our top priority,” said Dr. Rabrich. “We are being pro-active about this community health emergency to assist with isolating cases of the measles, limiting potential exposure.”

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