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Patient Care

Paramedics Plus Honored by American Heart Association

SIOUX FALLS, S.D. (Nov. 11, 2016) – Paramedics Plus recently received the American Heart Association’s Mission: Lifeline EMS Bronze Level Recognition Award for implementing quality improvement measures for the treatment of patients who experience severe heart attacks.

Paramedics Plus was honored for its efforts to improve the systems of care for patients with acute coronary syndrome, including both ST elevation myocardial infarction (STEMI) and non-ST-elevation acute coronary syndrome (NSTE-ACS) heart attacks.

Every year, more than 250,000 people experience STEMI heart attacks, the most-deadly form of heart attack caused by a blockage of blood flow to the heart that requires timely treatment.

Healthcare providers’ actions during the first several hours of a heart attack determine the patient’s level of benefit from intervention and treatment. Paramedics Plus worked to enhance collaboration with hospital providers and accelerate the decision-making process while treating high-risk patients, thereby enhancing the quality of care for STEMI patients.

“EMTs and paramedics play a vital part in the system of care for those who have heart attacks,” said James Jollis, M.D., Chair of the Mission: Lifeline Advisory Working Group. “Since they often are the first medical point of contact, they can shave precious minutes of life-saving treatment time by activating the emergency response system that alerts hospitals.”

2016 Mission: Lifeline EMS Bronze Level Recognition Award recipients were evaluated based on a set of criteria relating to the care of STEMI patients. Those that received the award demonstrated at least 75 percent compliance for each required achievement measure and treated at least eight STEMI patients in 2016. Paramedics Plus has treated 13 STEMI patients in 2016, and it treated 21 STEMI patients in 2015.

“The Mission: Lifeline recognition reflects Paramedics Plus’ commitment to excellence in patient care and meeting high standards of performance,” said Mark Postma, vice president of Paramedics Plus.

Mission: Lifeline is a coordinated, proactive system of care that turns first responders, hospitals and other healthcare providers into a team that uses proven guidelines and best practices to treat cardiac patients. The goal is to save lives by closing the gaps in STEMI patient care and providing innovative tools and measures to improve the speed and quality of care.

About Paramedics PlusSioux Falls Paramedics Plus is the 911 ambulance transport service for the city of Sioux Falls, serving an area of 73 square miles with a population of 160,000 residents. Its 50 employees respond to approximately 40 calls for service per day. Paramedics Plus’ fleet of 10 ambulances, all equipped with new Lifepak 15 ECG devices, Stryker Power Stretchers and Panasonic Tough Book patient care reporting devices along with state of the art dispatching software. For more information visit:

About Mission: Lifeline: The American Heart Association’s Mission: Lifeline® program helps hospitals and emergency medical services develop systems of care that follow proven standards and procedures for acute coronary syndrome patients. The program works by mobilizing teams across the continuum of care to implement American Heart Association/American College of Cardiology clinical treatment guidelines.  For more information, visit

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