Tenn. County Hopes Direct 9-1-1 Alerts Trim Response Times

Tenn. County Hopes Direct 9-1-1 Alerts Trim Response Times

News Nov 06, 2017

Nov. 03--The Hamilton County 911 Emergency Communications District will be implementing technology designed to improve call processing and reduce response times.

The Automated Secure Alarm Protocol, made possible through a partnership between the district and ADS Security, allows alarm companies such as ADS to send alarm-reporting calls electronically to 911 operators, bypassing the need to physically dial into the center, according to a news release from the district.

Authorities hope this will save time that otherwise would be spent by an operator typing information into a computer system to dispatch emergency responders. Implementation of the new system will reduce clerical errors, cut down on call volume and allow responders to get to scenes more quickly, according to the release.

Hamilton County is the first agency in Tennessee to use the new technology, which also will send data such as addresses, names and alarm information to the 911 operators handling calls.

"The district is very appreciative of ADS Security's support and work in helping us bring this new technology to our citizens," said John Stuermer, executive director for the Hamilton County Emergency Communications District.

"ADS demonstrated great leadership and commitment to providing the highest level of alarm service response to their customers."

Local authorities on Thursday praised the move, saying it would result in faster responses and better service to residents in need of help.

"This new technology will cut anywhere from 1 1/2 to 3 minutes off our response times," said Chattanooga Fire Department Chief Phil Hyman. "In an emergency, every second counts, so in addition to saving us time, it will undoubtedly save lives, too, and that's what it's all about."

Chattanooga police Chief David Roddy and Hamilton County Emergency Medical Services Director Ken Wilkerson echoed his response, with Roddy saying the system will improve community safety.

Wilkerson added: "From our perspective, response times can make a significant difference in the survivability of a medical emergency."

Continue Reading
Chattanooga Times Free Press, Tenn.
Emmett Gienapp
The funds will benefit organizations along the Hudson River such as Rockland Paramedic Services, Nyack Hospital, and Maternal Infant Services Network.
As one of the top ten most active emergency departments in the nation, Reading Hospital staff felt it was time to prepare for an active shooter event.
Doctors participating in Minnesota's Medicaid program could face warnings and even removal from the program if they exceed the new dosage limit for more than half of their patients.
The unique intelligence system delivers verified terror alerts within two minutes of a terror threat or attack anywhere in the world.
Over 100 EMS, fire and police personnel participated in a large-scale active shooter training event at Pechanga Resort & Casino.
Tristan Meadows, leader for the campus group Students for Opioid Solutions, presented a bill to the UND School Senate to purchase 50 Narcan kits.
The LBKAlert system alerts community members through call, text or email notifications of emergency events and instructions on what actions to take to protect themselves.
Dispatchers at New Bern Police Department's communications center are now allowed to provide pre-arrival medical instructions to 9-1-1 callers.
Christopher Hunter, MD, discusses the medical response after the Pulse Nightclub attack and how comparing our experience to available evidence will improve understanding of the approach to an active shooter and mass fatality event.
The Wapello County Public Health Office will be distributing 12 Lifepak defibrillators to public locations to increase survival rates for heart attack and cardiac arrest victims.
AMR's Home for the Holidays program provides free rides to at least 40 patients in assisted living facilities to transport them to their loved ones.
Cardinal Health's Opioid Action Program will be distributing free Narcan doses to first responders and financially support youth drug prevention and education programs.
Eligible volunteer firefighters were approved by township supervisors to receive a 20 percent property tax credit and an income tax credit of up to $200.
The company announced a restructuring of its operational team that would transfer operational oversight to newly-created Regional Presidents and strengthen support from its national team.
Toledo City Council approved the $800,000 contract for paramedic training at the University of Toledo despite some council members' attempt to reverse the vote to establish a cheaper program.