Medline Announces New EMS Division

Medline Announces New EMS Division

Press Release Nov 10, 2017

Medline, a global manufacturer and distributor of medical products, is proud to announce its new Emergency Medical Services division. Led by veteran EMT Rhonda Baliff, post-acute care divisional sales manager at Medline, the division specifically caters to EMS providers by providing a full product line of emergency medical supplies.

For 50 years, Medline has served the entire continuum of healthcare. As a former EMT of 12½ years, Baliff proposed the creation of an EMS division dedicated to providing solutions that improve outcomes for EMS agencies’ biggest challenges, such as inventory management and billing. Acknowledging the difference between the controlled environment of other healthcare settings versus the unpredictability of the EMS environment, Baliff felt it was important for EMS to have its own space in Medline.

“Sometimes you have no idea what you’re dealing with [in EMS]. You have to be able to think on the spot and it creates a family,” says Baliff. “You and your teammates are in this together, and that’s why I wanted to lead this team: because I want to make sure Medline takes that same approach.”

Medline does just that—as a family-owned business, the company takes pride in its family approach. “We don’t want to tell you what you need. I want you to tell me what you need and then I’ll make it happen,” Baliff says.

With 42 distribution centers across the nation and 350,000 items in their product line, Medline is a one-stop shop that can deliver on its promise to get customers what they need. According to Blair Klein, vice president of corporate communication at Medline, the company Medline remained operational during Hurricanes Harvey, Irma, and Maria, delivering essential supplies to the devastated areas.

“We improve quality outcomes and we can help you make more and save more,” Baliff says. Offering a full range of supplies, Medline can save an EMS agency time and money by eliminating the need to call multiple vendors for orders.

Medline has partnered with an outside service to offer a billing solution that helps agencies increase reimbursements, allowing providers to increase revenue while focusing more time on patient care and other responsibilities.

In addition, Medline has an accredited online education system, Providers can choose from 250 courses and earn required CE credits at no cost.

“At the end of what we do, there is a patient that cannot take care of themselves,” Baliff says. “We need to make sure we have everything in place to ensure their care is top-notch, whether it be through education, product, or relieving the stress of billing. This gives providers more time for care. We’re able to provide that service.”

For more information about Medline’s EMS products and business solutions, visit

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