American Ambulance Association Honors Founder with Lifetime Achievement Award
The American Ambulance Association (AAA) posthumously awarded Hall Ambulance Founder Harvey L. Hall with the Robert L. Forbuss Lifetime Achievement Award. The presentation took place during the AAA’s Annual Conference on September 7 at the MGM Grand Las Vegas.
Accepting the award was his widow, Lavonne C. Hall, President & CEO of Hall Ambulance Service, Inc. Hall succumbed to the sporadic form of Creutzfeldt-Jakob Disease on May 19.
The Robert L. Forbuss Lifetime Achievement Award is named in honor of the first Executive Director of the American Ambulance Association. It recognizes a volunteer leader who has made a significant long-term impact on the association. The Honorable Harvey Hall achieved this through his 58-year career and dedication to the private ambulance industry, the AAA, and its members.
In her acceptance remarks, Hall spoke about her husband’s passion to professionalize the ambulance service through his involvement with the state and national associations.
“From an industry level, one of Harvey’s proudest achievements was championing the cause to find solutions to reimbursement challenges,” she said. “He founded the 911 Ambulance Provider’s Medi-Cal Alliance, bringing together AMR, American Ambulance, Care Ambulance, Rural/Metro, Paramedics Plus and Hall Ambulance. Incredibly, they accomplished their goal in just two years!”
She spoke about him caring deeply for the customer experience, reading every comment returned on the Company’s Quality Surveys. “If there was a concern, he expected it to be addressed immediately.” Hall led through heart leadership and taught through words as well as actions. “To him, the most important lessons were Care, Compassion, and Community.
- Care …he expected the very best for the patients we serve. The best personnel; the best equipment; and, the best care possible.
- Compassion …for your patients as well as your co-workers. Harvey knew that sometimes holding your patient’s hand is the best medicine they need.
- Community …Harvey believed in giving back and being an active part in the communities we serve.”
Mrs. Hall closed her remarks to a standing ovation, stating “Together, we will continue to grow and strive to improve our goals of Care, Compassion, and Community, just as Harvey would have expected of us.”