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How Des Moines EMS Is Leveraging Mobile Technology to Improve Patient Treatment Times: Kris Kaull, FPC & David Edgar, CCP

Wed., Oct. 24, 2018 1:00 PM ET

Across the region, the Des Moines metro-area struggled to unite all of their EMS agencies and multiple hospitals with one another during time-sensitive emergencies, such as stroke and heart attacks. EMS and the emergency department used a legacy system of telephone calls when preparing a patient for critical care, making multiple calls to alert the appropriate care teams and relay important patient information including ETA, case type, vital signs, and more.
EMS services in the Des Moines area recognized a need for a solution that would get all members of the care team on the same page and potentially improve treatment times, patient care, and team coordination. Learn how Des Moines area EMS teams collaborated with its hospital systems to employ mobile technology that improves patient care, not only for the high-acuity calls, but for every patient transport through the region.
Join David Edgar, Assistant Chief of West Des Moines EMS and implementation team chair, and Kris Kaull, critical care flight paramedic and Pulsara executive, as they explore how community partners took a regional approach to streamlining communication and enhancing efficiency for time-sensitive patient cases.


  • Review the communication problems Des Moines EMS teams were experiencing with neighboring healthcare systems
  • Understand how they leveraged mobile technology as a solution from every aspect of the patient care journey, from pre-hospital to definitive care
  • Discuss the areas of measurable improvement the region has experienced, including a noticeable reduction in patient treatment times
  • Learn best practices for enlisting your people to create effective systems of care across multiple providers and regions, especially in time-sensitive emergencies


David Edgar
CCP, paramedic and assistant chief of EMS for the city of West Des Moines, Iowa 

Kris Kaull
FPC, flight paramedic and Pulsara executive.

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