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EMS Provider Roundtable: What the COVID-19 Pandemic is Really Like - J. Goins, A. Hennessey, R. Straub


The stories coming out of hard-hit cities like Seattle, New York and New Orleans seem unreal. Increased 911 calls, patients in severe respiratory distress, constant protocol changes: what is it really like for EMTs and paramedics in these cities? Hear it from those on the COVID-19 frontlines—the realities of patient care, the physical exhaustion and the strain on mental health. These three EMS providers will share their incredible experiences. A Q&A will follow so you can ask the questions that matter most to you.

Jon Goins, FF-EMT
Captain, Seattle Fire Department
Jon Goins is a Captain in the Seattle Fire Department where he has served for just over 16 years. Prior to working in Seattle, he worked for the North Highline Fire District and as a private ambulance EMT for Tri-Med Ambulance. He has 22 years of combined experience in fire and EMS. Captain Goins is currently part of the Seattle Fire Department/City of Seattle team responding to the COVID-19 crisis.

Arkady Hennessey, NRP, FTO
Paramedic, New Orleans EMS
Paramedic Arkady Hennessey, a New Orleans native, is daughter to a 35-year veteran of the New Orleans Fire Department. Arkady has been in EMS for 12 years and with New Orleans EMS for 8 years. Arkady is an FTO as well as a sprint medic. As a former star of the show “Nightwatch,” Arkady is proud the world finally sees how EMS is such a vital part of the healthcare system. Arkady is one of few Child Passenger Safety Technicians at NOEMS, and is an instructor in all courses that NOEMS requires.

Richard Straub, B.A., EMT-P, MIH-CP
Operations Supervisor, Empress Ambulance Service, LLC
Lieutenant Richard Straub started his career in healthcare as Patient Access Manager at NYU Winthrop Hospital ED. Rich also worked as an EMT while attending Paramedic School at Northwell Health’s Center for Learning and Innovation. Rich is an integral part of the leadership of Empress’ Special Operations Division as well as the Program Coordinator of its Mobile Integrated Health – Community Paramedic Division. 

This free online EMS training is sponsored by: 

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